My first issue: only given 1 email dated 11/10/2009 (even tho it claims otherwise) and nothing since.
Re: Notice of phpBB 3 disablement
Dear William Sullivan,
We emailed you a little over a week ago to notify you that you have an out of date script in the directory containing, or a parent directory of, /home/furtives/public_html/pelham/cache/data_global.php. It is urgent that you upgrade that script as soon as possible.
What happens when you don't get upgrade the script, vulnerabilities that have been made public and are patched in the new version are still exploitable in the older version you are running.
Once a hacker exploits your script they will often do things like send spam, which gets the server blacklisted for all the users on there, and in some cases our upstream provider will null route the IP which disable all the sites on that server. The hackers will also often infect your site with malware, which will get you banned from the Google search index, or deface your homepage which looks bad for your customers/clients.
Please upgrade that script immediately or we will have to disable that directory. If your script is installed in the public_html directory this will disable your whole site. Per our terms of use you are responsible for keeping your scripts up to date, including scripts which may have been initially installed through cpanel or fantastico.
If would like us to upgrade the script for you, for a nominal fee please contact the helpdesk.
Sincerely,
Kevin P.
second issue: I am up to date on the latest major version, but i basically don't have the service packs. I'm sure they have some web software that's not running latest build version.
So I'm looking for a way to either move hosting or deal with this error. I have not spoken with support yet because I don't have the time (working 12 hour days right now, worked 10 hours this past Sat.)